The Haunt.gg Team do not ask for your credentials in your direct messages. If you receive a message asking for your credentials, it is a phishing attempt. Please report it to our team on Discord.

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Create and store your password safely

1

Create a Password

Create a Save password with a combination of uppercase, lowercase, numbers and special characters. (Here is a password generator that creates a safe password: 1password)

2

Store your Password somewhere safe

Store your password in a password manager, like for example: 1password and not just in your browser, because it’s very easy to get your password from your browser.

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Activate Two-Factor Authentication (2FA)

1

Account Settings

Head over to your Account Settings

2

Click on Enable 2FA

Click on the Enable 2FA Button!

3

Save your Recovery Code

Store your recovery code somewhere safe, because you will need it to recover your account.

4

Scan the QR code or enter the secret key in your Authenticator app. (For example: Google Authenticator or Authy)

5

Enter the verification code that you received in your Authenticator app. Then press on the Click & Verify button

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What if I lose my 2FA device

1

Log into youraccount using your recovery code

Log into your account and then click on the “Lost access to your authenticator app?” link and enter your recovery code!

2

Disable your 2FA

Then go to settings and click on the “Disable 2FA” button to disable your 2FA.

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What if I lose my recovery key

Please contact our support via our ticket system on Discord to recover your account.