Report User

Learn when to use the report system and when to use tickets instead.

Use the correct reporting method so Staff gets the right information as quickly as possible.

Report Command

You can report a server member by using the /report command. The command asks for a few required details so Staff can review the case properly.

The report system helps Staff act faster because it forwards the report together with the most important information in one place.

Do not worry about reporting a user who has already been reported by someone else. Only one active report case can exist per reported user, so the bot will inform you instead of creating a duplicate case.

Required Options

  • User: The user you want to report.
  • Reason: A brief description of why you are reporting this user.
  • Proof: Any evidence you have to support your report, such as screenshots.

Message Command

If you want to report a specific message, use the Report Message to Staff Team message command.

You can access message commands by right-clicking the message, opening Apps, selecting the haunt.gg bot, and then choosing the report option.

The advantage of this method is that the reported message is automatically included as evidence. A transcript of the reported message, together with nearby messages for context, is sent to the Staff team.

Appropriate Use

Do not use the report feature for troll reports, joke reports, or intentionally false reports.

Submitting false reports on purpose may result in you being blacklisted from the report system.

Also, do not use the report system for on-website violations. Use a ticket for those instead.

Ticket

You can also use tickets to report a user when the case does not fit the normal report system.

Use a ticket if:

  • The report is about an on-website violation
  • The case needs more context than a normal report can provide
  • You need to include multiple pieces of evidence
  • You want to report a Staff member

Staff members cannot be reported through the normal report system. If you need to report a Staff member, you must use a ticket instead.

Which One Should I Use?

  • Use /report for normal Discord user reports that can be explained with a short reason and clear proof.
  • Use the message report command when a specific message is the main evidence.
  • Use a ticket for website-related reports, larger cases, or reports involving Staff members.